chatmefy

The inbox where AI answers first

Website chat, WhatsApp, Telegram, Instagram, Messenger and email in one shared inbox. The assistant answers first from your own content, turns chats into leads, and hands the ones that matter to your team.

Get started
Ask the demo shop:
NNorthwind Bikes
DSM
EC

Emma Clarke

Website, northwindbikes.com/bikes/kestrel-54

Assistant
Assistant is replying

Every channel, one inbox

Customers write wherever they like: your website, WhatsApp, Telegram, Instagram, Messenger or email. It all lands in one list, and every reply goes back through the app it came from.

Northwind Bikes

WhatsApp

Hi! Is my order out for delivery?
InboxAll channels
Waiting for messages

Everything happens in one place

Point Chatmefy at your website, upload PDFs, add your own answers. Every reply shows its source, so you can check it.

NNorthwind Bikes
DSM
RC

Ryan Cole

via Telegram

Resolved
I tried a helmet on at home. Can I still return it?
Assistant
Yes, within 30 days, as long as the inner lining is unmarked and the tags are still on.
Source: Returns policy.pdf, page 2
And when do I get my money back?
Assistant
Within five working days after we receive it, back to the card you paid with.
Source: Returns policy.pdf, page 2
Perfect, thanks!

Resolved by the assistant

Assistant is replying

It speaks first, when it counts

Time on page, how far someone scrolled, a second visit, a cursor heading for the close button. Chatmefy notices and starts the conversation with something useful, not a generic “Hi there”.

northwindbikes.com/compare

Kestrel 54 or Falcon 7?

Two city e-bikes, side by side.

Kestrel 54

Range
Weight
Motor
Price

Falcon 7

Range
Weight
Motor
Price

What the assistant noticed

  • 45 seconds on the comparison page
  • Scrolled 70% of it
  • Second visit this week
  • Cursor heading for the close button

So it said hello, with something useful.

It can tell who is ready to buy

Pricing questions, a deadline, a budget, a request to talk to sales. Each buying signal adds to a score, and past the line the lead goes straight to the right person.

Lead score

0/ 100
Send to sales
  • Asked about pricing+20
  • Comparing solutions+15
  • Has timeline/urgency+25
  • Provided contact info+25
  • Wants to talk to sales+40

Teach it with what you already have

Your website, your PDFs and documents, your own answers. Try any question before customers do.

Your website
0pages read

northwindbikes.com/

northwindbikes.com/bikes

northwindbikes.com/bikes/kestrel-54

northwindbikes.com/help/shipping

northwindbikes.com/help/returns

northwindbikes.com/stores

northwindbikes.com/business

northwindbikes.com/blog/winter-riding

Files
Returns policy.pdfSize guide.docxWarranty terms.txt
Your own answers

Q: Do you price-match? A: Yes, within 14 days of purchase.

Test your assistantOnly you can see this
Ask it anything a customer would

Build the moments that matter

For the conversations you want exactly right, draw a flow: triggers, messages, questions, conditions, emails and handoffs. The assistant handles everything around it.

Every customer, in their own language

Chatmefy recognises the language a visitor writes in and answers in it, from the same content you wrote once.

English
Do you deliver on weekends?
Yes, on Saturdays between 9:00 and 14:00.

Leads land where your team works

Slack, email and the browser tell the right person it's their turn. A webhook hands the contact and the transcript to your own system.

JP

James Porter

james@harborhq.com

Ready to buy
  1. Sending…

Simple pricing

Three plans. Pay monthly, or yearly and save up to 20%.

Starter

For small businesses getting started

$29a month
Get started
  • Up to 1,000 messages a month
  • 1 website widget
  • Basic AI responses
  • Email support
  • Analytics dashboard

Professional

Most popular

For growing businesses that need more

$99a month
Get started
  • Up to 10,000 messages a month
  • Unlimited widgets
  • Advanced AI
  • WhatsApp and Telegram
  • Analytics dashboard
  • Priority support
  • A/B testing

Enterprise

For large organisations with custom needs

$299a month
Contact sales
  • Unlimited messages
  • Custom AI training
  • Dedicated success manager
  • SSO and advanced security
  • API access
  • SLA guarantee
  • White-label

Questions, answered

What does Chatmefy do?

It brings your website chat and messaging apps into one shared inbox, with an assistant that answers first from your own content, collects contact details, and hands conversations to your team when a person should take over.

Which channels can I connect?

Your website chat, WhatsApp, Telegram, Instagram, Messenger and email. Replies go back through the same app the customer wrote from.

How do I add it to my site?

Paste one script tag before the closing body tag. Any site where you can add a script will work.

What does it learn from?

The pages of your website, PDF, Word and text files you upload, and answers you write yourself. You can test it on any question before it goes live.

Will it make things up?

No. If the answer isn't in your content, it says it doesn't know instead of guessing. Those questions show up in your list of gaps, so you can add the answer once.

Can my team step in?

Yes. Anyone on your team can take over a conversation from the inbox, and the assistant can hand off by itself when a visitor asks for a person or is ready to buy.

Which languages does it speak?

It detects the language a visitor writes in and replies in that language, using the same content you wrote once.

Which tools does it work with?

Your team gets notified in Slack, by email or in the browser, and webhooks send leads and events to your own systems.

One line of code, and it’s live

Add one line before the closing body tag, point the assistant at your website, and it starts answering. Works with any site builder.

Get started
index.html
<script src="https://www.chatmefy.com/api/widget/YOUR_BOT_ID/loader.js" async></script>