chatmefy

What's new

Everything we've shipped, newest first.

  1. A new workspace, and signing in without a password

    • The dashboard is now laid out like a messenger: Chats, Contacts, Assistant, Overview, Reports and Settings, on desktop and phone.
    • Sign in with a link or a 6-digit code sent to your email. Passwords still work.
    • The assistant holds a real conversation: it asks what you need, one question at a time, and stays within firm limits.
    • Ask for a person and the chat goes straight to the team, with an email or Slack alert.
    • A chat reopens when the customer writes again after it was closed.
    • Reports show how many chats the assistant closed on its own and how many needed the team.
    • The chat button is now a round button with the Chatmefy mark.

  2. New sign-in and a better chat on phones

    • New sign-in and sign-up pages.
    • The chat window fits mobile browsers and no longer zooms in when you type on iPhone.

  3. Yearly billing

    • Choose monthly or yearly billing, with up to 20% off yearly.
    • Pick a plan on the pricing page and go straight to checkout.

  4. Leads and knowledge

    • Leads with import, export and analytics.
    • A knowledge section that shows what the assistant has read from each source.
    • Quiet chats can close on their own after a time you set.

  5. The shared inbox

    • One inbox for the whole team, with live updates.
    • Choose which sites the chat may appear on.
    • Email notifications for the team.

  6. Scenarios and handoff

    • Build scenarios with messages, questions, conditions and handoffs.
    • Team replies appear in the customer's chat instantly.
    • Visitors can book a demo from the chat.

  7. Chatmefy launches

    • The assistant learns from your website and documents.
    • A chat widget that installs with one line of code.