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Slack Integration

Get instant notifications for new leads and conversations right in your Slack workspace.

What You Can Do

Real-Time Alerts

Get notified instantly when leads come in

Rich Messages

See lead details, score, and context

Quick Actions

Reply or handoff directly from Slack

Channel Routing

Send different events to different channels

Available Notifications

New Lead Captured

High-Value Lead (score > threshold)

Human Handoff Requested

New Conversation Started

Conversation Ended

Bot Failed to Answer

Daily Summary

Setup Steps

  1. Go to Settings → Integrations → Slack Open Slack integration settings
  2. Click 'Add to Slack' Opens Slack authorization page
  3. Select Your Workspace Choose the Slack workspace to connect
  4. Choose a Channel Select default channel for notifications
  5. Grant Permissions Allow Chatmefy to post messages
  6. Configure Events Choose which events to notify
  7. Test Connection Send a test message to verify

Sample Slack Message

Chatmefy

12:34 PM

🎯 New Lead Captured!

Name: John Smith

Email: john@company.com

Company: Acme Corp

Score: 85 (Hot)

Source: /pricing page

View Conversation Open in Dashboard

Pro Tips

Create a dedicated #chatmefy-leads channel to keep notifications organized

Use channel routing to send hot leads to #urgent-leads

Enable daily summaries for management overview

Set up Slack reminders on messages for follow-up

Next Steps